It also features a 15 year replacement product warranty* from date of purchase: Astra Walker will repair or, at its option, replace any goods which are defective through faulty workmanship or materials, free of charge and labour, within the first 2 years of the warranty.
An additional warranty of 13 years for replacement parts (labour is excluded) applies for defective product through faulty workmanship or materials. Shower hoses have a 2 year warranty.
Returns and Exchanges
There are a few important things to keep in mind when purchasing a product at Marina Isles. Our Terms & Conditions are:
Return and exchange accepted on stock items only within 2 weeks of delivery
Return or exchange items must be unused / uninstalled
No returns on special orders or sale items
Some items carry a warranty, please enquire for more information if this applies
Screws supplied with all orders at no additional cost
Defective items will be replaced, please contact the shop
Shipping and Payment
Please ensure you have completed your email contact, phone contact no, full name, and postal address. We cannot post to a P.O. BOX - unless your package is under 500grams for Express Post. Standard courier delivery of a standard weight and size package is $15 to metro areas. Delivery outside these areas, or of significant weight and size, will incur further charge. For information about delivery charges to your postcode, please call us on (+61) 02 9634 7017.
If you would like to pay over the phone, please either request our bank details for direct debit, or pay by credit card, by calling us on (+61) 02 9634 7017.
Ship your item back to us
Firstly call us at the showroom on (+61) 02 9634 7017 to discuss the return of the items. If you have already done this, please post to:
Mitchell Park, 24/22 Hudson Ave, Castle Hill NSW 2154 Please remember to ensure that the item you are returning is repackaged with all elements.